Plain, straight talk... Cue Components is a family business of real people; no phonies here. All of us work, eat and sometimes hang together. Everyone is either family or close friends. We really care. We service custom cue builders. We are leading manufacturers for precision parts for billiard cues, We stock every item we sell. We manufacture every component we sell. We sell only items we use ourselves. Our shaft wood and exotic wood inventory is the finest available with hundreds and if not thousands of sticks of each species in stock for immediate delivery. We always have a minimum of 7,500+ (and sometimes well over 10,000) high-end shafts available on any given day. We have long (some over 20 years) and strong relations with leading mills throughout the USA, and overseas for the various maple and exotic species which we handle. All our wood is kiln dried to approximately 8% or less. All component parts are always dipped in Resolute for preservation and stabilization. All our products are guaranteed and delivery is prompt or as prompt as is humanly possible. We can usually ship within 3 days of receiving your order; sometimes faster and sometimes a little slower. We do the best that we can. Our staff all work hard to make a quality product always under watchful supervision. Nothing is ever sent out that we would not be willing to use ourselves. Occasionally we screw-up. We'll go out of our way to make it right and if it was our fault, we'll even reimburse you for return shipping. If we feel that any returned item was unwarranted, we will promptly issue a refund in full. We deal with problems promptly. We strive for 100% Satisfaction. We don't waste time. Our shop is equipped with all modern machinery of the highest caliber to insure precision and consistency. We are proud of the products we manufacture and sell. You will be too. Thank you as we are here to serve you. Please feel free to email us with any queries. Your Friends, Joanne, Joe, Megan, Briana, Bob and Russ. Joanne is the boss. Yeah ok, we wanted to make her feel good. Joe is the know-it-all. He's never wrong. Just ask him or anyone else. :-) Megan is the one who can tape a box shut with nothing in it. (actually happened). Yeah, she's blonde. And, this is the same girl who got a College Scholarship. Briana just loves her job but we love her. Bob (or Red) is a long time friend and now co-worker. He brings vast knowledge, technique and humor to our shop. Russ is the latest addition to our shop. He's a Vietnam Vet of two tours (long story) and is a staunch American. He brings over 26 years of wood workng experience to our shop. He's a lot of fun to work with - a little shell shocked but a lot of fun. What a Motley Crew! :-) If you are ever in town and would like to meet our Motley Crew, feel free to give us a call with as many days notice as possible. And.... if you want to play a 'friendly' game of 9-ball, one of us can surely oblige you. :-) |
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